TERMS AND CONDITIONS

These are the standard terms and conditions of sale of Daniel’s
Fish LTD.
By placing an order and purchasing goods from Daniel’s Fish
website you are agreeing to these terms and conditions. To
protect your own interests, please read them carefully. We
advise that you print and retain these terms for your records.
Under English law, we may not enter into a contract with any
person under 18 years of age. By placing an order you declare that
you are at least 18 years old and you have read and understand the
terms and conditions.

Your Statutory Rights
The contents of our terms and conditions detailed below do not
affect your statutory rights in any way.

Our website

We reserve the right to change any of the contents of any part of
this site, at any time and without notice. We will not be held
responsible for any misuse of links from the website by other
parties or any content of websites to which we have linked on
danielsfish.co.uk
Pricing Policy
We make every effort to ensure that the prices within our website
are correct. The price of goods shall be in accordance with those
set out on the relevant webpage on danielsfish.co.uk.
Due to the nature of our business, our prices will vary according to
weather, seasonality and supply. You are advised to check the

prices of our fish on this website before placing an order. If you are
ordering fish in advance please call us on 07799171271 for a
specific quotation and you can decide whether the new price is
acceptable; otherwise we will apply the day’s price on the day of
dispatch.
The total price of any order you place through danielsfish.co.uk is
inclusive of value added tax (VAT) and all taxes.
Orders
Your order shall only include quantity, quality and description of
goods as set out in your order, and which has been accepted by us.
We reserve the right to reject any order, although they are normally
accepted if the selected products are available and your payment
method is authorised for the transaction.
No order submitted by you shall be deemed to be accepted by us
until it is confirmed via email or in writing by us.
Any error or omission in any information or document issued by
Daniel’s Fish shall be subject to correction, provided that is does
not affect the contract herewith.
The description, quality and quantity of the relevant purchased
goods will be those set out on the pages of danielsfish.co.uk
All offers can be withdrawn at any time and without notice.
All offers are subject to availability.

Payment

We process all the usual credit or debit cards online. When you
place an order using a debit or credit card, you confirm that all the
information contained within the order is true and that you
authorise us to deduct the confirmed amount from your chosen
payment card.
Should we not be able to collect payment for reasons outside of
our control, we will not dispatch your order. Should this happen we
will make every effort to contact you and advise you, however we

accept no liability for any loss incurred due to the delay in
dispatching your order.
Where goods have been returned by you and a fair settlement has
been agreed, we will credit the same payment card with an
appropriate amount.
We will not pass on your personal information to any third party
without your permission, and unless solely due to our negligence,
will not be held responsible for any problems you may incur or
losses you may suffer.
Delivery Area
We dispatch in Milton Keynes and surrounding areas (radius of
30 miles)

Delivery

Delivery of your order shall be made to the delivery address
provided. You are responsible for giving us the full name of the
recipient and correct address for all deliveries, including but not
limited to the postcode. These details are passed directly to the
courier service once the order is placed, and if our carriers are
unable to deliver any order due to any error in the address, you will
be charged for the order in full.
If the delivery company is unable to leave the delivery and there
are no delivery instructions, no safe place (we accept no liability for
its loss or damage, will be left at your own risk ) to leave the order
the delivery will be returned to the depot and it will become your
responsibility to collect it.

We deliver within 30 miles radius of Central Milton Keynes on
request (please contact us at mobile number 07799171271 or email
[email protected])
We deliver within a 10 miles radius of Central Milton Keynes where
we are based with a minimum order of 20£
A 20 miles radius of Central Milton Keynes where we are based,

with a minimum order of 30£ Standard charge delivery (if you don’t

reach the minimum order)

3.99 £ per 10 miles radius of Central Milton Keynes

4.99 £ per 20 miles radius of Central Milton Keynes

Delivery depends on the supplier, usually within one to three days.

We will contact you to confirm the order.

Orders are packed in a plastic bag or vacuum pack
If, for reasons within our control, we fail to deliver part or whole of
your order, we will reimburse no more than the price of the goods,
as well as any delivery charges if orders are under £20.

Our Guarantee

We aim to supply fish and products of the highest standard; if you
are not happy with the quality of our fish and products, we will
refund your money by the same method as payment was received.
We reserve the right to collect any product that is deemed
unsatisfactory prior to issuing a refund.
Please check thoroughly that there are no bones or foreign bodies
left within any fillets as no liability will be accepted by the company
for any injury or loss as a result of these items. Not all fish that are
filleted will be pin boned as this can be detrimental to the look of
the product and will mean a greater loss of edible meat.
Return of Non-perishable Items
If you wish to return a non-perishable item for any reason other
than it not being of merchantable quality, you may do so at your
own expense. We will refund the cost of the item less a handling
charge of 10 per cent, as long as the item is returned to us in the
same condition as when we sent it to you.
Cancellation of orders
You may cancel your order at any time up to the 9am on the day
of dispatch.
Any fish that has been sourced specially for you (by prior
agreement) will be charged for in full.

Personal Details
We will not pass on any details about you to any person not
directly employed by us, unless required to do so by law. To find
our more about our policy regarding personal details, read
our privacy statement.

Customer Support

You may call us on 07799171271/Facebook – Milton Keynes
Fishmonger/ [email protected] at any time of the day or
night.
Complaints
If you are not entirely satisfied with our products, please
telephone us on 07799171271 as soon as possible and we will do
our best to resolve any issues that you may have. Any

complaints must be made within 3 hours of delivery or in a time
that we feel is appropriate.